They probably did - but a professional cameraman with cameras costing tens of thousands of dollars at his disposal (this could all be seen from the actual TV studio - it’s used for morning shows, so has a glass wall so the street outside can be seen including the Cafe - quite possibly why the creature chose the location he did seeking publicity) can get a lot of very clear detail. So they used him.
My point was, did they have their own cameras inside the building tracking the location of everyone, and if no, why not?
Could they move up to and touch all of the walls and ceiling of the cafe?