Standing bye for Iphone 6 chat...
Oh, have no fear... that only lasted about 120 seconds. Rush is back to his #1 topic now, and for the foreseeable future: The NFL, Roger Goodell and domestic violence. Appalling...
Let me tell you about my “Christmas Morning” experience with Apple.
My 5-1/2 year old MacBook Pro suddenly wouldn’t power up. I took it to my local Apple Authorized dealer who told me the logic board was toast and the only option for repair was to send it to Apple in Memphis for a flat rate of $408. I accepted and they sent the unit out on a Tuesday and I had it back, fully functioning, on Thursday. So far, so good.
The paperwork said they changed the logic board, battery and LCD display and that parts and service were warranted for 90 days.
Exactly 57 days later the computer died again. I returned it to the local dealer again. After waiting a few days for a diagnoses I was told the unit needed to go back to Apple in Memphis. I said OK and waited for notification taht my repaired device was ready. It didn’t come.
Instead I was notified that Apple refused to accept the unit because it was over 5 years old and was therefore classified as a “vintage” unit that they would no longer repair or provide parts for.
I argued that the unit was already over 5 years old when they did the original repair and took my money and that I had a warranty regardless. My local guy said that all that was true but after having escalated the matter as far as they could within Apple I was still S.O.L.
My local dealer is resolving the issue at no additional expense to me by having the unit repaired at a 3rd party service in Mass. that is capable of making repairs down to the component level.
I just got word that the computer is in transit back from MA and should arrive Saturday or Monday. It has been out of my hands now for over eight weeks.
I have bought my very last Apple device. They can go to Hell.
PS: This unit has been a lemon from the start.
It was also repaired 3 times during the initial 3 year extended warranty period. Battery (overheating and swollen), cooling fan and hard drive.
My 10 yo Dell desktop and 8 yo Gateway laptop are going strong with only the Dell monitor, a couple hard drives and
a couple of laptop batteries.