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Posted on 05/22/2014 2:04:43 PM PDT by 2ndDivisionVet
A family who was forced to buy healthcare is distraught after their daughter was denied medication because of an Obamacare error.
Shelby Higdon needs her medication, but has been repeatedly denied it because the information in her BlueCross BlueShield health insurance account lists her as a male, not a female.
“When it was time to get my medicine, they told that they couldn’t give it to me because on my insurance I was registered as a man,” Shelby told WLOS.
Her mother, Kris Hitt Hidgon, shares her daughter’s frustration. She has called healthcare.gov “probably about eight times.”
Each time Kris calls healthcare.gov, the website promises her that the problem has been solved, but when the mother and daughter call their insurance company, they receive the same response.
They have painstakingly battled healthcare.gov for over three weeks to have Shelby’s gender changed on her account, but healthcare.gov won’t budge and have been rude to the Higdons.
“They’ve hung up on me, I’ve been put on hold and transferred to somebody who had no clue what I was calling for,” Kris said.
Shelby says she filled out the information on the application correctly so it came as a surprise to her when she couldn’t get her medication.
Kris revealed that Shelby’s medication costs “Somewhere between $200 and $300 for her medication. She has to have it or it’s going to cause her to be in pain.”
Shelby said she feels “unimportant, like it doesn’t if I get my medicine or not, like it’s not their problem.”
She should tell them she’s transgendered. I’ll bet that would put her on the fast track.
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I saw this. The local TV station got involved and...A MIRACLE... she has her medication.... and the gender thing is fixed.
If they just had more money or the healthcare.gov workers were not so swamped, I am sure these problems would be solved immediately, right? (/s)
I always wonder about that sort of thing.
( ) A... the patient made a dumb mistake, was unable to find it, and the TV folks figured it out.
( ) B... the healthcare site made a dumb mistake, was unable to find it, and the TV folks figured it out.
( ) C... the TV folks have website-fu and showed it to the gubmint.
( ) D... the TV folks embarrassed the gubmint folks (is that possible?) enough so that they fixed it.
( ) E... The TV folks embarrassed the insurance folks enough so they fixed it.
Hard to tell.
Could be any of the five...
...gubmint folks...
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You misspelled GOOBERMINT.
Citizen’s Council for Health Freedom
http://www.cchfreedom.org/
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