My bank wanted my phone number and sent me a letter claiming it would freeze one of my accounts, just to to get me on the phone.
Once I called they wanted to sell me investment packages, and they gave my phone number to their home equity loan department who called me with a pitch, the last thing I was interested in.
I ssed to be able to pay every 2 weeks (like when pay day falls) Used to be able to do this no problem, as long as paid in full before the due date. I could pay extra and allocate as you like to escrow and/or principle.
Can’t do that now with their latest ‘revision’ to their website. It’s all or nothing and they’ve apparently come up with a place to put any extra you’ve paid into a special ‘unallocated suspense fund’ that you have to call to reallocate back to where you told them to put it in the first place.(principle)
My assumption is this is done to make it more difficult to pay off your loan early and also pimp their own version of their own automated program to pay off your mortgage a little faster via automatic withdrawals (for extra fees, of course) Watch your bank mortgage statements and save paper copies...something hinky this way comes.