Am I the only one who gets disturbed every time I see that?
Dear ATT
Thank you for making the switch from Verizon to you a very seamless effort and one for which I am very grateful. The salinas store rep, Hector, did all the leg and paperwork and in a matter of minutes, I was receiving calls on the new system from my old phone number which I was able to keep.
I hope the relationship will be a long one as I had Verizon over a decade and during that time spent thousands of dollars with them.
Like almost any personal or business relationship, trust is the glue that allows us to continue. I take at face value the statement from Hector that I spoke to my manager and ATT is not at this time routinely handing over your call details, although we cant guarantee that in the future.
Fair enough, given that I now live in a police state. But if it is disclosed that you are currently handing over information on this new account, the 2 year agreement will have been based on fraud and subject to not only cancellation without penalty, but also actionable for damages.
Sincerely,
John Kaza