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Well sorry, but the customer is speaking now.

Actually, Windows 8 occurred because, Microsoft was/is listening to the consumer. The consumer was and is moving to the mobile platforms, and the touch-capable platforms. Windows 8 is a response to what the consumer was moving towards, and that consumer is still moving that way. The intent from Microsoft was to give the people the form factor, while keeping the power of Windows within those new tablet-PCs.

Microsoft would have been criticized if they had just upgraded Windows to Windows 8, keeping the traditional desktop intact. We'd all be hearing about Microsoft the dinosaur, not keeping up with the times or what people are wanting.

Microsoft responded with an OS which serves the traditional desktop and the new touch-capable mobile devices. No other OS can do both, except Windows 8. And, people who complain about the new UI or the metro interface, don't have to use it, and can go directly to the better-known desktop, with no problems. IN fact, the desktop is virtually unchanged from Windows 7, and the OS actually works faster than Windows 7. People complain about the "Start" menu or start button missing, but, most people hardly ever used it, including me. Most of what people use, they put on the desktop for immediate access.

But, the start menu is still available with Windows 8, except that, it looks different, and it's immediately in-your-face as soon as one turns on the PC. It's called the "Start" screen, and all applications that one wishes to use, are on that screen, and all others that aren't immediately apparent, but are a couple of click away from being displayed.

Change is difficult for people, even if the change actually makes things a lot simpler than before the change. Windows 8 serves multiple purposes and multiple platforms. And it all works quite well. It just takes a few minutes to get used to how it works. The Start screen may not have been the prettiest design that MS could have come up with, but it's functional attributes can't be denied.

“Change is difficult for people...”

Suck me. The sales results show that MS screwed up, and BIG TIME. I know that MS works for both, so why didn’t they configure it based on the platform, brain child?

“Change is difficult for people, even if the change actually makes things a lot simpler than before the change.”

It’s a lot like when cup holders first started coming in pickups . What do you need that for? I can hold my beer between my legs. Now I wouldn’t be caught without one. Change is inevitable.

New Coke died with the same arguments... Win 9 will remedy this.

LLS