After years of watching the military and it’s win-lose game with contractors on high-tech projects....I can generally say this.
If you sit down and list the precise nature of software/hardware package that you desire in the end...and never go back to fiddle with it...change the requirements...or modify things in mid-stream....then the project is usually a success. I would make a guess that California had numerous changes to their package requirements, and just kept changing things.
“I would make a guess that California had numerous changes to their package requirements, and just kept changing things.”
I would guess SAP was at fault. They over promise and under deliver. Think about this: For years SAP has been writing that software and they promise off the shelf capabilities, yet, every module always requires a million plus bucks to make run.