I thought UK was saying they have problems and this guy needs to advise how to fix. So I guess NHS is not perfect?
(PS As a chronic-disease sufferer who chats on fora all the time, I can tell you many in UK are not getting optimal care, even those who think they have it nice. I showed 1satisfied UK sufferer how he was oaying MORE than I for premium care here with the best insurance co. in the world in the center of the medical universe. And this guy had just been complaining about his treatment! Some foreign people have had horror stories about exactly what scares me most - waiting endlessly for doctors and procedures.)
Nobody here or in the UK has ever said the NHS is perfect.
It has problems, it is neither perfect NOR the third world hellhole Americans think it is.