1. Crappy shopping experiences turn off customers?
2. Getting creamed by the Internet?
3. All of the Above?
Agreed! It’s really simple. Don’t rip the people off and give good customer service. Here’s another one, It’s easier to make a faster nickel than a long dime. Just ask Champ’s or Rally’s. The entire industry laughed at and mocked the dollar menu. So that whole “economy” and other bs won’t fly. This is what they encountered when they introduced the dollar menu and for years they changed this thinking when “they” said it will not work.
Here in northern NJ the black market is expanding so quickly (due to the ongoing invasion by illegal aliens) that these stores can’t compete. The remaining Euro-Americans can’t stand being around the members of the permanent underclass they have to deal with to visit said stores.