Welcome to the UK, where overworked, angry and resentful healthcare employees take out their frustrations and anger on patients by giving shoddy and grudging treatment. In some Eastern European countries, I hear a family member must be present in a hospital with their loved one at all times for fear of what will happen if one is left alone. Doctors and nurses must be bribed with cash at the bedside for every item of service and care- bringing meals, giving meds, changing IV’s, etc... Doesn’t that sound fun?
we've got the same thing here. we call it the DMV (or the post office) . . .