This is strange as heck, it doesn’t matter what I do, it does not open. About a month ago I ordered extra 30 round mags for my 5.56 and I have never heard back from them. I guessed that they had gone out of business until I saw your post.
LOL... I don’t need parental control, unless my wife locked me out because I have spent nearly 2k on gun stuff this past month.
Did CTD charge your credit card? They are still very much alive (I hope).