Small world.
BTW, I’ve had a small taste of Obamacare. I was in the Army....and I have around a dozen ‘war stories’ about the poor standard of care at the hospital that I bore people with.
But, the memory most burned in my mind was the pharmacy. There was a ‘take a number’ dispenser...and the people working there were a wee bit rude and nasty. There was no need for ‘customer service’...we were trapped as customers. I’ve actually had much better experiences at the DMV.
So, you have to go to a COX store.
We arrived in the morning. There were no customers. There were 5 COX employees on duty. Until I did a ringyding on the take a number device not a one of them even looked at me.
I knew that was going to be a bad day.
They did give me a new password and a pin and I went on my way after, of course, canceling my TV service, and discovered the password and pin wouldn't work. Subsequently they wouldn't talk to me over the phone ~ as usual ~ and i will not return to that COX store with anything short of a Howitzer!
If you can get service from someone besides COX do so.