By “soft skills” they mean:
- No “Union Shop” mentality (assign and promote based on seniority not merit, rigid inflexible work rules, constant yelping about every little change, etc.)
- No “Survivor” Contestants (people who like to play games to kneecap their coworkers and send them off the island while competing for raises, promotions, etc.
- Some basic level of Customer Service (don’t get irritated/blame the customer if they have an issue)
- A “Do What it Takes” mentality (be willing to come in early work late, do whatever to make the enterprise a success).
- Keep productivity a priority (i.e. force “how much paid vacation do I get?” and “how many paid sick days?” much further down in priority)
A lot of the current workforce does fall way, way short on all those measures.
I’d give you all those except the fourth one. I’m not the only child of the Eighties to see what company loyalty got my parents. If a company wants me to work masses of overtime so I can do the jobs of three people, they darn well better have advertised the position as such, and compensate commensurately....