The problem is exactly what got him there in the first place... PC fear. The Army is afraid it’ll be un-PC to force shave this clown. They might be insulting Islam if they do.
You’re exactly right! He shaved and had a regulation haircut while he was active duty. It’s my understanding that he is still receiving a paycheck from the military, so they need to force him to “earn” that paycheck by obeying orders.