Sorry, but there is no excuse for forcing passengers to stay on a plane on a tarmac for seven hours, then not having enough snacks or even water. And snapping at the passengers is not a great way to boost morale and bring the customers back next time.
Do you have a f*****g clue? The pilot made an emergency landing. Stewart isn't exactly Heathrow or O'hare. They probably don't have even have ten commercial flights out of there a day. Who the f*** do you think was going to come out there and service the plane, the Coast Guard? Some things the airlines do are reprehensible but this was not. If I were to fault them it would probably be for not heading further inland, to Allentown maybe, where the weather might have been less treacherous.
ML/NJ
ML/NJ
Sorry, but there is no excuse for forcing passengers to stay on a plane on a tarmac for seven hours, then not having enough snacks or even water. And snapping at the passengers is not a great way to boost morale and bring the customers back next time.
Yes I agree....we have too many Corporate Socialists/Business Socialists on here who defend the worst business and their practices no matter what they do.
Had this been some other type of business that treated customers this way....the business would have been sued for breach of contract...and forced to close within days.
Deregulation is not the problem....the airline industry has so many special laws that protect them from a lot of the punishment (ie breach of contract lawsuits) that most other businesses would have in this situation. Remember, also, that the US government bailed out the airlines after 9/11 from liability suits......now that is SOCIALISM!!!
If you made the airline industry follow the same rules and laws that every other business follows....you would not have these abuses of customers. The corporate socialism keeps these big failing airlines in business....while preventing upstart smaller airlines from growing.