Macy’s, Dell, BestBuy...all use Indian call centers. I hate, hate when I have to call any of these three!
You should work with the Indian programmers. You have to put up with the fact they can’t speak English and a lot of them are dumber than a box of rocks! However they make up for their stupidity by working 80 hours a week for peanuts.
I always ask the first question: Look out your window, what do you see?