While I understand the points you and others are making, no where in the article does it say they were scheduled to MEET the President, let alone the Steelers, just they had a scheduled group tour for which they were late.
I feel for the kids I really do, but stuff happens and there is just way too much blame being thrown around on this thread.
I think a 5 year old would not really understand the difference between visiting the White House and visiting the President.
There’s so much missing from the story about what was expected for the trip, but clearly the kids thought that they were going to meet the President.
I can think of a whole bunch of other Presidents who would take out a few minutes to greet the kids, especially, if his schedule had already been cleared for meeting the Steelers.
Ten minutes should not have made that much of a difference, not enough to tell them that the trip was canceled. They could have just shortened the tour of the White House by 10 minutes. I gather it was probably going to be longer than that.