No, I’m telling you that they don’t help people whose laptops are stolen because they wouldn’t help my daughter when hers was stolen.
We went to the local Apple store and they told us they couldn’t do anything.
She called Apple on their various numbers and got the same story- there was nothing they could do to help recover or track a stolen laptop.
We filed a police report and nothing ever came of it.
Unless someone comes in with the laptop, sends it in for service, or tries to re-register it, there’s nothing Apple *can* do.
Unlike Windows, Mac OS X doesn’t have a bunch of “phone home” stuff in it.
But if it DOES come into a place where Apple can look at the serial number, BAD things will happen to the thief. I got a “lost” PowerBook G4 back that way a few years ago.