Different phone number for repairs, Iowa. Also doesn't ship APO.
Like quantim said upthread, a Fed Tax ID number for this bozo would enable a craprain from FReepers.
I was going to 800-phone-bomb the jerk (and you thought PC dialup was outdated!), but, if, as you say, the scooter shop is a legitimate bidness, I'd only be creating collateral damage. Chances are this dickweed is just the most internet-savvy of a going concern involving several families.
Still, he must go down, and must go down hard.