We can do anything we want, we're the phone company, SNORT.
I used AT&T as my digital phone provider. Worst service on planet earth. Worst customer service on planet earth.
I switched to Cingular and was happy. It wasn't perfect but customer service righted wrongs.
Now, I come to find out AT&T merged with Cingular and will take on the new name of AT&T. God help us all.
I'm so glad we're seeing the last of the name "Cingular." Next should be Q-West! :0)
Did Carter bust up the first ma Bell? I always thought it was a mistake to break them up. Their labs were producing the greatest innovations in the world. So, if it were Carter, it would make sense that he wanted to kill a productive USA company. Like Clinton's and the Democrats attempt at taking down Microsoft.
Good, maybe now they'll come cut the trees away from my phonelines.
A timely ping.
I haven't really dealt with AT&T, but BellSouth gave me crappy customer service. I scheduled them to hook up local service for me on a particular day -- I had to be there to let them in, so I spent all day waiting at home. No show. I call them up that evening -- they apologize and assure me that they can *guarantee* that the guy will show up the next day. I mentioned how I had to stay home all day, and they said "Oh, the technician can call your cell phone and let you know when you need to be there." OK. Next day, no call received. Found a note on the door that said the tech had showed up while I wasn't home, and he wouldn't call my cell because it was a long distance number.
I cancelled my order.
"You may think phone service stinks since deregulation, but don't mess with us, because we're all you've got. In fact, if we fold, you'll have no damn phones. AT&T: we're tired of taking your crap"