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To: freepatriot32
Dumb. I wonder how much Expedia will recover in lost travel bookings in exchange for all this bad publicity? They'd have been better off honoring all bookings made due to the error and publicizing THAT - it would've been cheap advertising.

And claiming they're doing this to prevent possible arbitrage opportunities? I find it's generally best not to insult your customers' intelligence, Expedia.

11 posted on 11/13/2005 5:54:02 AM PST by NittanyLion
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To: NittanyLion

Anyone who thinks that they are going to get a $2.00 hotel room needs their intelligence insulted.


12 posted on 11/13/2005 6:08:09 AM PST by MARTIAL MONK
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To: NittanyLion
They'd have been better off honoring all bookings made due to the error and publicizing THAT - it would've been cheap advertising.

Indeed, advertise it as a feature. "Always check Expedia.com when planning your travel--you may save over 95%."

17 posted on 11/13/2005 9:02:35 AM PST by supercat (Don't fix blame--FIX THE PROBLEM.)
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