[Mamzelle]

How about telling us what happened?

Personal rant-- if a poster posts an item, he ought to provide explanations to those who are not necessarily able to access things like online videos. A poster who posts from a subscription-source ought to write a brief summary of the article or provide a "bugmenot"--otherwise it's just a source of frustration.

If it's generally unavailable--do a little writing!

[Williams]

Well he said they only last 18 months. But is there any way to replace them, and at what cost? Is that 18 months with recharges? Must be.

[NonValueAdded]

Holy book reports, Batman, that bugs you too? :)

[Arkie2]

It's a recording of a call from an IPod owner looking for info on how to replace his ipod battery which had died after 18 months. The "help" consisted of telling the owner it would cost 255 to refurbish it and suggesting he just go buy another one.

Now that I've cooled off a little bit I'm wondering how accurate this video is.

[finnman69]

How about telling us what happened? Personal rant-- if a poster posts an item, he ought to provide explanations to those who are not necessarily able to access things like online videos. A poster who posts from a subscription-source ought to write a brief summary of the article or provide a "bugmenot"--otherwise it's just a source of frustration. If it's generally unavailable--do a little writing!

What about IPod batteries only last 18 months is so hard for you to understand? Jerk.

[aruanan]

There's a lot of disinformation out there about this (most no doubt generated by Applephobes, many of whom are here at FR). Here's a FAQ that answers some of it.

Q: I heard that the iPod's battery only lasts 18 months, and then you have to buy a new iPod! Is that true?

A1: NO! The vast, vast majority of even the earliest iPods, now over two years old, continue to function just fine. Some iPods, however, have had issues with batteries. Lithium ion batteries are only good for 300 to 500 charge/discharge cycles (more). For this reason, certain customers' usage patterns may cause the batteries to degrade, or fail, sooner than others.

A2: If the battery does fail, and the iPod is no longer under its original one year warranty or $59 AppleCare Protection Plan for iPod, or any of numerous third party service plans, you don't have to buy a new iPod. You may replace the battery yourself for as little as $30, or have Apple perform the replacement for $99.