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Is there an effective way to complain to AOL?
09/12/2004 | OkieDokieSmokie

Posted on 09/12/2004 6:12:31 AM PDT by OkieDokieSmokie

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To: KevinB

I remember when AOL folks began to show up on the internet. Interesting.


61 posted on 09/12/2004 8:10:56 AM PDT by I_dmc
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To: E. Pluribus Unum
Once AOL has your credit card number, they continue to charge it no matter what.

Contact the credit card company and tell them that aol is no longer authorized to collect from your account.

62 posted on 09/12/2004 8:17:35 AM PDT by Graybeard58 (Graybeard - Illinois resident - Keyes voter)
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To: Jim Noble

If a person ever gets "suspended" or "booted" this is a way to close the account. That can happen in a number of ways, even throough sending so many letters in a short timespan (something to do with spamming).


63 posted on 09/12/2004 8:20:13 AM PDT by roadrunner96
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To: OkieDokieSmokie
Be happy the advertising apparantly isn't working:

AOL Elections 2004: Straw Poll

Current Electoral Vote Estimate:

Bush: 535
Kerry: 3

64 posted on 09/12/2004 8:27:53 AM PDT by Leroy S. Mort ("Col. Mustard in the Library with a Word Processor")
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To: OkieDokieSmokie

Remember, You can't spell A$$hole without AOL


65 posted on 09/12/2004 8:29:53 AM PDT by muir_redwoods
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To: OkieDokieSmokie

AOL Time Warner is onboard Kerry's Titanic. I'd just cancel, as they won't care what reasons you might offer.


66 posted on 09/12/2004 8:34:21 AM PDT by Cultural Jihad
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To: OkieDokieSmokie
Question: "Is there an effective way to complain to AOL?"

Response: "...Effective way ...?"Probably not. While I have heard the stories about continued billing after cancellation of the service, when I quit it did not happen.

67 posted on 09/12/2004 8:34:56 AM PDT by AEMILIUS PAULUS (Further, the statement assumed)
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To: Xenalyte
I've even told her that she has met the standards that prove she can operate outside the confines of AOL . . . she's breathing and upright and can left- and right-click a mouse.

LOL!
68 posted on 09/12/2004 8:38:13 AM PDT by saluki_in_ohio (My font's bigger than your font....)
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To: OkieDokieSmokie

Send the main office of Time Warner a typed letter of complaint.


69 posted on 09/12/2004 9:19:15 AM PDT by mass55th (It's the superscript, stupid!!!!)
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To: earlyamerican
Net Zero is good, but
for $10/mo youget only 1 email addy, no news groups, no web storage, no multi link capability
see if these guys have a local dial up
here
70 posted on 09/12/2004 9:31:02 AM PDT by AlBondigas
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To: TET1968
"Time Warner killed AOL. "

No, AOL was on its way down the tubes before Time Warner bought it. TM just helped finish the job. I used to work in their chat rooms when it was still owned by Steve Case, etc. It was bad then.

One of the things that really ticked me off about AOL was when they went to unlimited access and then never bothered to provide extra dial-up numbers to connect with. And once you did finally get connected (sometimes it took an hour or more), you kept getting pop-up windows asking you if you wanted to stay connected.

I hated AOL and got rid of it when they screwed all the geneology & history chatroom workers. We covered chatrooms on AOL in exchange for free AOL each month. On a Friday night, they demanded we provide them with our updated account information. I was out of town for the weekend and didn't have any of it with me. I wrote and asked if it could wait until Monday, which was a holiday and I'd be back home. I never got a response back, and on Monday morning, when I tried to access my account, it was blocked. They also ended up blocking a whole bunch of peoples' accounts. I gave them a week to get the whole thing resolved and get my service back. They didn't and I told AOL and the people I worked with in the chatrooms I wouldn't be back. I understand that the same guy who created that fiasco pulled another doozy on the folks who work in these AOL chatrooms. It had to do with him selling the rooms and either not advising the people who work in them, and/or never made arrangements with AOL to keep the rooms open.

71 posted on 09/12/2004 9:39:38 AM PDT by mass55th (It's the superscript, stupid!!!!)
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To: OkieDokieSmokie
Is there an effective way to complain to AOL?

Short answer: no.
Long answer: noooooooooooo.

It took me three months to stop them from billing me when I cancelled in 2002. A letter to AOL, CC'ed to my state's AG, finally got them to stop the charges (and got me a refund) but THEN they started telling me I'd been such a good customer that they were giving me 'credits' to my account (and continuing my service) kept me stringing-along for another four months and ALSO, somehow, increased the number of snail-mailings and adverts I got from them.

My final recourse was to just log on and continually "F*** F*** F***" all over the system until there were enough complaints to bann me and finally kill my account for-good. THIS, incidentally, also stopped the mailings.

72 posted on 09/12/2004 10:04:31 AM PDT by solitas
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