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AT&T Phone Bill Errors
WEAU TV 13 ^ | May 13, 2004 | Mandy Grosser

Posted on 05/13/2004 10:02:33 PM PDT by quietolong

AT&T Phone Bill Errors
May 13, 2004
Mandy Grosser

State officials are investigating after more than 12,000 Wisconsin telephone customers had about $5 in erroneous fees added to each of their monthly bills by AT&T earlier this year.

The company says it improperly billed just under $4 in charges, plus additional fees and taxes, on the phone bills.


TOPICS: Business/Economy; Crime/Corruption; Culture/Society; News/Current Events; US: Wisconsin
KEYWORDS: overbilling; phones
Checked your phone bill lately?

It's $40/m just to have the phone sit there. outrageous!

1 posted on 05/13/2004 10:02:33 PM PDT by quietolong
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To: quietolong

These kinds of "errors" never seem to happen in the customer's favor, do they?


2 posted on 05/13/2004 10:25:47 PM PDT by TenaciousZ
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To: quietolong

These same "errors" were occurring in Minnesota too, according to an article here last week.


3 posted on 05/14/2004 2:10:33 AM PDT by Straight Vermonter (06/07/04 - 1000 days since 09/11/01)
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To: TenaciousZ

Must be the way those computers work /s


4 posted on 05/15/2004 10:12:18 PM PDT by quietolong
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To: quietolong

Thanks for the heads-up - my bill is outrageous. I shall do some checking.


5 posted on 05/15/2004 10:13:59 PM PDT by mombonn
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