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Starbucks founder Howard Schultz says company is at an 'inflection point'
MSN---- business insider. ^ | 3-1 | aaltchek@insider.com

Posted on 03/02/2024 3:42:03 AM PST by dennisw

Starbucks' founder posted a letter he wrote to the company's leadership team about its future. Howard Schultz said Starbucks is at an "inflection point" and has an opportunity for a "reset."

The founder encouraged the company's leadership to address Starbucks' systemic issues.

Howard Schultz wants Starbucks to go on a soul-searching journey.

The coffee chain founder and former CEO posted a two-page letter on LinkedIn on Thursday that he sent to the company's leadership in early February.

Schultz, 70, first served as CEO from 1987 to 2000, then from 2008 to 2017, and then returned in April 2022 as interim CEO until March 2023.

He stepped down from Starbucks' board of directors in a planned transition in late 2023 and was given the title "lifelong Chairman Emeritus." Schultz wrote in the letter titled "The Soul of a Brand" that Starbucks is at an "inflection point." He said this crossroad shouldn't be unnerving because most companies go through it at some point.

Rather, the company should seize the moment as an opportunity to reset and reinvent itself, Schultz said. The way to do so is for the brand to return to its core values and rediscover its "soul."

"The organizations that endure — and thrive in — the disruption of today and tomorrow will be those that are not just nimble and innovative," Schultz said in the post. "But those that embrace their core purpose and reason for being."

Schultz said that not all companies stand the test of time or have a "soul," which he describes as a combined sense of history, culture, values, and connection.

(Excerpt) Read more at msn.com ...


TOPICS: Business/Economy
KEYWORDS: crappycoffee
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1 posted on 03/02/2024 3:42:03 AM PST by dennisw
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To: dennisw

Translation from his hippie talk-—

We are going to have to abandon many of our “urban” stores that we still have to pay leases on. We will have to close a few hundred other unprofitable stores

Dunking Doughnuts has stolen much of our coffee business. Though we still dominate in Pumpkin lattes.


2 posted on 03/02/2024 3:47:29 AM PST by dennisw (Why is the rabbit unafraid? Because he's smarter than the panther.)
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To: dennisw

Why not charge more for whatever they sell?


3 posted on 03/02/2024 3:49:06 AM PST by Libloather (Why do climate change hoax deniers live in mansions on the beach?)
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To: dennisw

He and Kamala should hook up

They’d talk so much word salad to each other that they’d never get around to consumating the relationship and a new Bravo show wiuld be created . . . Platonic Marriages of 90210


4 posted on 03/02/2024 3:54:13 AM PST by LRoggy (Peter's Son's Business )
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To: dennisw

He could charge $15 for a coffee and the drive-up line would still be long. I don’t get it.


5 posted on 03/02/2024 3:54:20 AM PST by stuckinloozeeana
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To: dennisw

…” core purpose and reason for being.”

Money is both your “core purpose and reason for being”. He’s trying to make it sound like he’s given the world life itself. He’s been “giving back” and “paying it forward” and all those other meaningless lib phrases


6 posted on 03/02/2024 3:55:44 AM PST by albie
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To: dennisw

My little act of rebellion is letting some Starbucks gift cards go unused for decades, forcing Starbucks to account for them over the years and lose money.


7 posted on 03/02/2024 3:56:37 AM PST by martin_fierro (< |:)~)
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To: dennisw

The mostest dangerous place in my small town is the Verizon parking lot. It sits next to a Starbucks. Those caffeine-crazed females who are in dire need of a fix race each other to be next in line. Pedestrians have no right-of-way. They’re just in-the-way.


8 posted on 03/02/2024 4:01:11 AM PST by ComputerGuy (Heavily-medicated for your protection)
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To: dennisw
I know! They should ask their customers to talk about race!


9 posted on 03/02/2024 4:04:17 AM PST by ProtectOurFreedom (“Occupy your mind with good thoughts or your enemy will fill them with bad ones.” ~ Thomas More)
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To: albie

I think he’s “leaning into it.”


10 posted on 03/02/2024 4:05:07 AM PST by ProtectOurFreedom (“Occupy your mind with good thoughts or your enemy will fill them with bad ones.” ~ Thomas More)
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To: dennisw

Are we witnessing another case of “Go Woke, Go Broke”? Maybe they should hire Dylan What’s-Its_Name to do an ad to finish off what’s left of the company.


11 posted on 03/02/2024 4:15:46 AM PST by Baldwin77 (DJ & JD 2024 (Trump-Vance))
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To: ComputerGuy

Pedestrians have no right-of-way. They’re just in-the-way.

That’s true of most females anywhere...they rarely courtesey stop [or even slow] for pedestrians.

Costco and Walmart are where I see it most.


12 posted on 03/02/2024 4:20:32 AM PST by Adder (End fascism...defeat all Democrats.)
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To: Adder

I’ve seen more than a few young men in pick up trucks fly through parking lots unconcerned about pedestrians in the area. It’s not just women.


13 posted on 03/02/2024 4:23:39 AM PST by Baldwin77 (DJ & JD 2024 (Trump-Vance))
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To: dennisw

Who said it first?


14 posted on 03/02/2024 4:23:43 AM PST by ABStrauss (I miss Rush! )
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To: Adder

Look both ways before stepping off the curb. Then run like hell.


15 posted on 03/02/2024 4:29:31 AM PST by ComputerGuy (Heavily-medicated for your protection)
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To: dennisw
Howard Schultz said Starbucks is at an "inflection point" and has an opportunity for a "reset."

Translation: Starbucks is circling the drain.

16 posted on 03/02/2024 4:37:47 AM PST by GreenHornet
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To: stuckinloozeeana

Most women and homosexuals are borderline retarded, monetarily speaking.

Socialized sheep.

Must wear Lululemon, must wear Ugg boots, must watch “degenerate show X”, must have Stanley cup, must…


17 posted on 03/02/2024 4:43:17 AM PST by EEGator
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To: Baldwin77

No its not just women.

My experience is that its more them than even young men.

And, being from the south, they don’t finger wave when passing by either...tho I can see where that might be considered an “invitation”.


18 posted on 03/02/2024 4:52:08 AM PST by Adder (End fascism...defeat all Democrats.)
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To: dennisw

It is because they do not pay their employees enough. It is so obvious.


19 posted on 03/02/2024 5:02:46 AM PST by VRW Conspirator (Socialism should more accurately be called Sociopathism)
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To: Baldwin77

When I fling open my door and set to assembling my wheelchair at the curb, I can see the immediate effect it has on drivers. They slow down, they go wide sometimes, they stop unnecessarily. No one wants to be the guy that nails the wheelchair guy! Still, I bet it happens...


20 posted on 03/02/2024 5:07:07 AM PST by pingman (It's a Clown World, and we're paying for it.)
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