You can order online at my grocery store, and it’s waiting when you get there. Not because of rampant theft, though.
I think a lot of stores did that during the shut-downs and it stuck. Back when our kids were newborns I was thinking that it would have been real nice to be able to pre-order a few things and have a drive-thru window to pick it up! Coming home from somewhere late, the kids asleep in the car and remember we needed milk and diapers or something.