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Garmin services slowly coming back to life after reported ransomware attack
digitaltrends.com ^ | 7/27/2020 | Zoe Christen Jones

Posted on 07/27/2020 7:37:24 AM PDT by bitt

Garmin servers are beginning to come online after a ransomware attack reportedly forced the company to shut down operations last week.

Some users with performance wearables that use Garmin connect are once again able to sync their data, but all operations aren’t fully up yet, according to a Garmin services status page.

Garmin platforms such as Garmin Dive, Garmin Golf, and Live Track are all online, and any health and wellness data collected during the outage is still on the device, so users will be able to see their data once synced to Garmin Connect. However, Garmin’s app is still down for service, with servers showing limited service of app installation, slow data viewing, and delayed third party sync.

Digital Trends reached out to Garmin for a comment on this story and will update when we receive a response.

The ransomware attack was reportedly caused by variant WastedLocker, which is known for targeting American organizations with malware in exchange for high ransom payments. Garmin has not yet confirmed its loss of service was connected to a malware attack on its FAQ page about the attack but assured customers that “Garmin has no indication that this outage has affected your data, including activity, payment, or other personal information.”


TOPICS:
KEYWORDS: garmin; ransomware

1 posted on 07/27/2020 7:37:24 AM PDT by bitt
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To: Whenifhow; null and void; aragorn; EnigmaticAnomaly; kalee; Kale; 2ndDivisionVet; azishot; ...

also,

https://www.forbes.com/sites/barrycollins/2020/07/25/will-garmin-pay-10m-ransom-to-end-two-day-outage/#6b80303a3164

The problem is even more serious for Garmin’s aviation device customers. Pilots have told ZDNet that they are unable to download a version of Garmin’s aviation database onto their airplane navigation systems, which is an FAA requirement.


2 posted on 07/27/2020 7:38:15 AM PDT by bitt (Let justice be done though the heavens fall - Fiat justitia ruat caelum)
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To: bitt

My data was restored this morning.


3 posted on 07/27/2020 7:53:12 AM PDT by Gahanna Bob
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To: bitt

That explains why my Garmin activity tracking watch app quit working.


4 posted on 07/27/2020 7:57:44 AM PDT by Yo-Yo ( is the /sarc tag really necessary?)
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Comment #5 Removed by Moderator

To: bitt

Cloud storage of personal data, what a terrific idea!


6 posted on 07/27/2020 8:18:10 AM PDT by Covenantor (We are ruled...by liars who refuse them news, and by fools who cannot govern. " Chesterton)
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To: sport

You Posted on the wrong Thread.


7 posted on 07/27/2020 8:21:13 AM PDT by Kickass Conservative (Kill a Commie for your Mommy.)
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To: bitt
My ActiveCaptian data is working within the boat's network but I cannot access or update data from the Garmin network.

I'm not terribly affected as I can update programming (routes/planning) locally but no updates from the comfort of my laptop at home.

8 posted on 07/27/2020 8:23:12 AM PDT by Damifino (The true measure of a man is found in what he would do if he knew no one would ever find out.)
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To: Kickass Conservative

Sorry about that! Sometimes it doesn’t pay to get out of bed.


9 posted on 07/27/2020 8:24:31 AM PDT by sport
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To: Kickass Conservative

Thanks for informing me. It should be taken care now.


10 posted on 07/27/2020 8:27:44 AM PDT by sport
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To: bitt

As an aerospace engineer, I always am humored when younger pilots/crewmembers say that a Garmin has superior features to the installed systems on their aircraft. I tell them that their installed systems are built to not give them the “blue screen of death” during flight. :)
P.S. My compromise has been to let them install the Garmin in a non safety capability to give them the best of both worlds.


11 posted on 07/27/2020 9:31:06 AM PDT by Shark24
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To: bitt

I wonder if Garmin’s Chief Info Security Officer was a music major like at Equifax??

Wouldn’t bother me one bit if russian hackers started dying under unusual circumstances.


12 posted on 07/27/2020 10:09:52 AM PDT by utax
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To: bitt
I saw signs of my Garmin Connect restoring.   The past Connect Calendar is there again but this weekend's and today's data are not there.   Knowing how difficult it was to restore from lost data at Verizon (switch billing), I greatly sympathize with the Garmin Software and Support Engineers for what they have obviously gone through.   I fully expected to see missing data through this episode.
13 posted on 07/27/2020 10:39:24 PM PDT by higgmeister ( In the Shadow of The Big Chicken)
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To: utax

I was wondering about that, too. Is it that hard to make sure virus/malware definitions are updating? I’m wondering how much of Garmin’s IT community is going to get whacked over this.


14 posted on 07/31/2020 2:09:25 PM PDT by Excuse_My_Bellicosity (Liberalism is a social disease.)
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