The driver faces direct monetary loss if he’s forced to wait. They are doing the restaurant a favor by staying. If it were me I’d leave then and there.
“The driver faces direct monetary loss if he’s forced to wait.”
That’s part of the risk the driver takes for doing the job. He can always refuse to accept orders from that particular pizza place.
I just don’t understand the folks on this thread who think the restaurant is at fault or liable for the delay. Obviously none have a concept of how a commercial kitchen operates.