Grr. However the casino is right; with the wrong SSN the money’s gone immediately.
Nonetheless the state has 2 days to process it and if notified can put a hold on the $ and make things right. If they didn’t (pause) she has a good case vs the casino.
“This card is not to be used for identification”
“For Social Security purposes - Not for identification.”
Seems to me the casino was using her SSN for identification, not her name. And that is illegal. It says so right on the Social Security card.