What infuriates them the most is just skipping over their comments and never engage them, then sit back and watch how long it takes before they are constantly commenting to themselves like Gollum.
I am probably in the minority here, but honestly, I like seeing these trolls smacked around. Especially by the professionals. I think sometimes we keep telling the professionals to stop, which gets the non-professionals involved. That tactic is usually not very effective.
Also, you will have mail in a couple of minutes.
I enjoy seeing them smacked and I have done some smacking but it does clog up the conversation and they are not here to do anything but disrupt.