No, United should have told their standing-by employees that standing by means not necessarily getting the flight you want. UAL should be busted in the chops if these are all the facts.
“No, United should have told their standing-by employees that standing by means not necessarily getting the flight you want. UAL should be busted in the chops if these are all the facts.”
From what I’ve heard, the 4 UAL employees were the flight crew for another flight at the destination. Inconveniencing 4 passengers rather than an entire flight because of a crew shortage makes sense if that was indeed the case.
Maybe United employee union contract enters into the fray here too.