I hate paying tips. As a customer, I don’t evaluate the cook so it isn’t my job to evaluate the server. That’s the manager’s job just like it is with every other job in the workforce. Employees represent the company. If they do a good job, the management can give them a raise. If they do a bad job and lose customers then the management can give them a pink slip. Customers aren’t getting paid to be the management.
We all knew the $15/hr wasn’t going to satisfy them. We were right. The wage is chicken feed. They don’t work for the wage, they work for the tips. The wage could be $0 and they’d still show up for work to get that $40/hr.
“it isn’t my job to evaluate the server”
Perhaps it’s not your “job”, but I would imagine that you’re able to evaluate if you have been well served - or not.
It is one of the great benefits of capitalism that hard work - pleasing the customer - brings reward.
As other here have noted, a no-tip system means less incentive to serve you well - or quickly (other than the heckling of management).