We’ve bought 2 vehicles from CarMax and have no complaints and would do it again. We bought a brand new (first time in 30 years we bought a new one) in 2008 from a Toyota dealer and we’ve been satisfied but rue the day we bought a 3,400 dollar warranty extension. The car only has 28,000 miles on it and the warranty is probably way past it’s usefulness. We drive our Toyota truck mostly.....I feel safer in it than I do the Avalon but I’m nuts......;) If we ever get rid of the Avalon, we’ll be back at CarMax and buy another Tundra.
my kids have had great luck at CarMax.
They don’t like the mechanics there (at CarMax, story follows), but you can take the CarMax warranty to any mechanic. My son took his car to the BMW/MiniCooper dealer to have a vacuum thing redone, and they found the wrong brake sensors on it (that CarMax installed). Replaced them all and they honored CarMax warranty.
I was impressed. If I have to buy a car, I think I will do CarMax, just for their warranty service.
You are not going to get that on Craigslist.
Other thing, my daughter wanted a very specific VW Turbo (I don’t know the model). She found it online at the CarMax site and had they shipped from WI to Illinois for her to test drive. She bought it that day (it’s in a recall now, a turbo diesel of some sort, but that’s not CarMax fault).