Are you using the apple cord, or a replacement one. I know with my ham radios if you don’t use the “exact” cord, your computer wouldn’t ever see the radio.
Just a thought.
Yeah. That might be why iTunes won’t read my phone...but I don’t know why iTunes won’t connect to the internet. I’ll have to get a new iPhone cord, I guess. Too bad that they’re so flimsy and yet so expensive.