Perhaps it is churlish to say this so soon after the announcement of that old man’s death, but I have found Ford salespeople to be universally dreadful. I thought it might be a Jersey thing, but the guy in Virginia was just as bad.
One guy (Jersey) refused to give us prices on two used cars we test drove, he’d only give us a price on one. So, obviously no sale there.
The guy in VA wanted hubby to sign a napkin (literally a napkin, not even a page from a notepad) with a number on it, and then he’d try and get the manager to agree to the sale. Hubby was like: I’m not signing a napkin.
Their cars might be great, and I suppose these techniques work with many (most?) people, but I’ll never set foot in a Ford dealership again.
After a dozen attempts to get my very simple engine question answered by our Furd dealer’s stable of cute but amazingly ignorant little salesboys, I finally located and asked the adult sales manager. His answer was why didn’t I go home and look up the info on the internet instead of bothering him.
The same thing happened to me at a Toyota dealership. Weird. It must be in the Universal Salesman's Handbook.
And like your husband, I told the salesman that I'm not signing a napkin. I'm not signing anything at all.
not all ford dealerships are equal.
we only go to the ones that don’t jerk us around, and there are some that are fine - as fine as you’d expect for any car dealership.