To: Doogle
Poor customer service, very poor. No taking into account the date, destination, and age of the passengers.
28 posted on
12/08/2013 2:49:38 PM PST by
NonValueAdded
(It's not the penalty, it's the lack of coverage on 1 Jan. Think about it.)
To: NonValueAdded
Poor customer service, very poor. No taking into account the date, destination, and age of the passengers.
Right on. You'd think at least ONE employee could have connected those dots.
Just goes to show how impersonal too many businesses have become these days.
I started flying in 1966 - in uniform, later a suit and tie - and it was a pleasure.
36 posted on
12/08/2013 3:40:03 PM PST by
oh8eleven
(RVN '67-'68)
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