I don’t know what to think of this one. I don’t want anyone spitting in my food obviously and that isn’t a proper response to a poor tip. But I suspect she was just blowing off steam at diners who are cheap and rude (and there are a lot of them). Its true that wait-staff depends on tips as part of their income, not as an extra. So I’d be angry too if I was working a big table and got a small tip, unless I screwed something up.
I guess overall I probably would not have fired this girl, but instead told her that Facebook is not the place to be blowing off steam about cheap customers.
oh- and this waitress appears to be in the rude behavior category...
How they behave after an honest mistake can actually earn points with me.
I once gave a poor girl a $20 tip on a $40 check after she spilled soup all over me, just because she was so horrified and apologetic and sweet and nice about it afterwards.
I felt so sorry for her- and I even talked to the manager before I left saying what a nice waitress whe was, she tripped because it was someomne else’s fault and not to fire her or anything.
I guess overall I probably would not have fired this girl....
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Seriously? This idiot waitress deserved to be fired. Her childish profane rants on facebook are probably a mirror image of the type of poor service she provided her customer. And even if she did provide them with quality service, she still acted like an idiot on her facebook and that reflected poorly on her and her employer.
The story says she was fired because she violated the company’s social media guidelines. I.e., she was already told that FB isn’t the place to blow off steam.
It’s appalling how utterly STUPID some social media users are. I see it regularly with younger relatives, younger friends, and even on occasion with a contemporary. What ARE they thinking?