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Tech Help Needed: Norton has started labeling good email Junk and sending it to junk folder
Frustration | 11/3/10

Posted on 11/03/2010 11:40:30 AM PDT by pabianice

I run Outlook under Windows XP with Norton Anti-virus. I have tried everything I can think of, including marking the "junk" addresses as good, please deliver, do not send to junk, tried making new rules -- nothing works. Any suggestions? Thanks.


TOPICS: Computers/Internet
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1 posted on 11/03/2010 11:40:33 AM PDT by pabianice
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To: pabianice

Drop it.

Get F-Prot and Spybot.


2 posted on 11/03/2010 11:42:42 AM PDT by Vendome (Don't take life so seriously... You'll never live through it.)
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To: pabianice

I have never had a problem with Kapersky....Norton was a POS.

JMO..


3 posted on 11/03/2010 11:44:06 AM PDT by Le Chien Rouge
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To: pabianice

Your problem is Norton.

Look into Eset Security Suite.


4 posted on 11/03/2010 11:44:06 AM PDT by Terpfen (Buh-bye, Suntan Charlie.)
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To: pabianice

I had nothing but trouble using Nortons with Outlook.
You can probably get “CA” free from you local internet provider if you happen to have Time Warner.


5 posted on 11/03/2010 11:44:30 AM PDT by Average Al
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To: pabianice
Norton is horrible. It takes up huge resources, spreads its files in dozens of folders, almost impossible to uninstall and get rid of.

Norton anti-virus is a virus.

6 posted on 11/03/2010 11:46:02 AM PDT by Cobra64
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To: pabianice

http://www.slipstick.com/rules/junkmail.asp


7 posted on 11/03/2010 11:46:20 AM PDT by Doogle ((USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: pabianice
Norton is horrible. It takes up huge resources, spreads its files in dozens of folders, almost impossible to uninstall and get rid of.

Norton anti-virus software is a virus.

8 posted on 11/03/2010 11:46:26 AM PDT by Cobra64
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To: pabianice; rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

9 posted on 11/03/2010 11:47:24 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: pabianice

Just say NO..

I hate norton


10 posted on 11/03/2010 11:48:19 AM PDT by tje
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To: pabianice
I used Norton for years. Was involved, involuntarily, in the IT side of the house for the defense agency I was stationed and dumped MacAffee for Norton.

Getting to the point, Norton became so bloated and intrusive that it tied up much of the computer resources and so I started looking around and picked the free Comodo.

The darned thing is better than anything the paid stuff does and it takes up almost no resources and has better firewalls and anti virus.

Norton and MacAffee act like Uncle Joe Stalin and hijack your system.

I know that others here will recommend a few other free packages that are so much better than the bloated system hogs Norton and MacAffee have become.

11 posted on 11/03/2010 11:49:31 AM PDT by OldMissileer (Atlas, Titan, Minuteman, PK. Winners of the Cold War)
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To: pabianice

Get rid of Norton. I use AVG free. FWIW.


12 posted on 11/03/2010 11:49:46 AM PDT by GeorgiaDawg32 (Why protest fur and not leather? Ever try to hassle a motorcycle gang?)
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To: pabianice

http://service1.symantec.com/support/nip.nsf/docid/2005091213334536?Open&src=tranus_con_sl


13 posted on 11/03/2010 11:53:13 AM PDT by smokingfrog (Because you don't live near a bakery doesn't mean you have to go without cheesecake.)
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To: pabianice

Agree with the other posters 100%.

Uninstall Norton. Norton (Symantec) USED to make really good stuff. They used to be the premier software toolset that fixed problems with your computer, and prevented major problems from occuring.

They are now one of the most expensive and combative software companies on the planet. You can’t purchase more computer programs that Norton causes. They are a retail version of AIDS.

The problems they claim to fix, they don’t. The things that normally work well - don’t work anymore. Uninstall Norton and take the disk out to the garbage where it can do no further damage.

Oh, by the way - to completely uninstall Norton, you will have to go to their website, and download a program from Norton that will completely uninstall their software. Uninstalling it from the Control Panel does NOT install their program.

Amazing huh? A company that claims to be able to ‘fix’ your PC cannot manage to write an Uninstall routine that every other software company on the planet can do.

Trust me, you want to download the Norton Uninstall program from the internet. Even if you uninstall from the Control Panel and re-boot - there will be a plethora of files and registry settings that will still interfere with normal operations of your OS.


14 posted on 11/03/2010 11:56:09 AM PDT by Hodar (Who needs laws .... when this "feels" so right?)
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To: pabianice

Dump Norton. It’s high priced crapware.


15 posted on 11/03/2010 11:57:09 AM PDT by BigSkyFreeper (In 2012: The Rookie and The Wookie get booted from the White House.)
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To: Average Al

I had Norton years ago. I did not like it. I had a virus one time and yet they say I have nothing. Now I have CA 2010(from Time Warner also), and I loved it!


16 posted on 11/03/2010 11:59:02 AM PDT by greatdefender (If You Want Peace.....Prepare For War)
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To: pabianice

I use Microsoft Security Essentials. It’s free and protects you from rootkits, trojans, spyware, viruses, and it won’t consume all the resources of your computer like Norton.


17 posted on 11/03/2010 12:01:09 PM PDT by BigSkyFreeper (In 2012: The Rookie and The Wookie get booted from the White House.)
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To: pabianice

I will add to the dump Norton for one of free programs.

Microsoft security essentials is good an free.

Add spybot, malware bytes, ariva etc...

Norton was nothing but trouble first an second time I tried it.

To much good freeware available to deal with false positives paid versions seem to spew.

Good luck...


18 posted on 11/03/2010 12:02:58 PM PDT by Squantos (Be polite. Be professional. But have a plan to kill everyone you meet)
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To: greatdefender

I had Norton years ago when it was just a one time purchase price and then it went to crap the day they started charging yearly subscription fees, and even then they would screw up your credit card information and they would blame the customer for the screw up and never issued a refund. I had enough of that rodeo and haven’t looked back.


19 posted on 11/03/2010 12:03:10 PM PDT by BigSkyFreeper (In 2012: The Rookie and The Wookie get booted from the White House.)
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To: greatdefender

I have been using CA for years. The only problem I recall was the copywrite date wasn’t automatically updating. I finally called their customer support and I got it taken care of. (It was a rather strange problem.)


20 posted on 11/03/2010 12:09:03 PM PDT by Average Al
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