I’m just amazed at the issues software can cause though. I will be very interested to know how this is a software issue.
I can see software causing dropped calls which the iPhone is notorious for. Which it appears Apple’s buggy software is giving ATT a bad name. Which many people with iPhones will attest that their iPhone drops way more calls then other cell phones. But most just blame ATT because it couldn’t possibly be ATT’s fault.
No, AT&T still sucks, I have a blackberry with AT&T and I get plenty of dropped calls.
Turn it around: AT&T is giving Apple a bad name. AT&T is the reason I have an HTC. I was NOT going to switch to AT&T even to get an iPhone. My whole family is quite happy on Verizon, where the coverage is great, the prices are decent, and I rarely get dropped calls.
I don't like anything about AT&T. You could try to credit them with the wisdom to take a chance and partner with Apple on a groundbreaking way to make a smart phone, one that led to far better smart phones across the board, but even that was Cingular before the AT&T purchase.
I had very few drop calls with my iPhone going back to the first month the iPhone was released. this week however, I am dropping probably 80% of my calls, maybe even more than that. I cannot see any other possibility than the new G4 phones are bringing their network to it’s knees.
I have an iPhone 4. I suspect that Apple has a second problem with how their firmware selects the most appropriate AT&T tower & frequency band to place a call. I’ve had several cases where my iPhone is selecting the weakest AT&T site near my home to place a call. When this happens, the calls drop constantly. Simply restarting the iPhone will force another AT&T site to be used & the calls start working.
BTW, this is happening with the iPhone’s cell antenna facing 4 open windows while sitting on a piece of furniture.
You have to understand that a device like this is about 90% software, 10% hardware (in terms of usage, user experience). Software is EVERYthing.
Frankly, this is a weaselly answer from Apple. Screwing up an algorithm that displays signal strength bars is one thing, but that does NOT cause their notorious “dropping of calls” problem. One has zero to do with the other. One is a functionality issue; the other is nothing more than a display issue.
Funny - my iPhone has been the most reliable phone I have had, in regards to dropped calls. I have owned Nokia, Motorola, Samsung (Blackjack II - terrible about dropping calls), and an iPhone (3G). The iPhone has had the least troubles with dropped calls.
In fact, my wife’s Samsung Propel drops calls far more often - and I can place/receive calls when she cannot.