There might be some truth to that, at least in the jokey, we wish we could, we all feel that, sort of way. A similar statement frequently uttered by housestaff (intern and resident doctors in training at hospitals and clinics) goes "How do you get rid of a 'difficult' patient? Answer: plan or perform a PP (painful procedure)."
well i have zero patience for whiny people ( I am not in healthcare) so i get it.
I know when my MIL was hospitalized for any length of time, i made my husband bring the floor nurses candy.
Really, there’s not enough candy, but it’s the thought that counted.