Agnotology doesn't ring a bell. It was more along the lines of Cognitive Dissonance -- which doesn't fit what I want to describe. Agnosia, the medical concept isn't' it either.
Alzheimer’s
“There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know.”
Donald Rumsfeld
Probably not what you want, but a useful term (this from Wikipedia):
In the field of psychology, the Dunning–Kruger effect is a cognitive bias wherein people of low ability suffer from illusory superiority, mistakenly assessing their cognitive ability as greater than it is. The cognitive bias of illusory superiority derives from the metacognitive inability of low-ability persons to recognize their own ineptitude.
Why are you expending energy to categorize levels of ignorance or assign blame for it? All of the ignorance is yours and yours alone. The best you can hope for is that the same deficit won’t bite you twice...in the same place.
Liberalism.
Let me know when you find it...
We may need to make up a new word- I experience the EXACT SAME THING on a daily basis.
I’ve learned to live with it and my usual answer is that “I can’t program what I don’t know” and push it back on them.
I will never EVER take the blame for failing to produce software that didn’t do what they imagined- but did’t tell me.
We can’t do this by ESP.
If you can quantify it, then we’ll have to drag out six sigma for software again.