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How do I know if this is a valid request or a phishing attempt?
vanity | 3/14/14 | me, EVA

Posted on 03/14/2014 3:29:18 PM PDT by Eva

I received this email today and immediately called American Express. They said that my account was in good standing and that they did not see any problem. They did not say whether they sent the email, but the woman said that she didn't see any problem with the account.

This is the email:

Dear American Express Member

Because of unusual number of invalid login attempts on you account, we had to believe that, there might be some security problems on you account.

So we have decided to put an extra verification process to ensure your identity and your account security.

Please download the attached file and continue to the verification process and ensure your account security.

If we do not receive the appropriate account verification within 48 hours, then we will assume this American Express account is fraudulent and will be suspended.

The purpose of this verification is to ensure that your American Express account has not been fraudulently used, and to combat the fraud from our community.

We appreciate your support and understanding and thank you for your prompt attention to this matter.

Sincerely,

American Express Customer Service

When you click on the verification symbol, you get a page that asks for all the personal information for the account. I started to fill it out and then I realized that it is probably a fraud. What do you think?


TOPICS: Conspiracy
KEYWORDS: americanexpress; amex; fraud; phishing; scam
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Help! I need some advice.
1 posted on 03/14/2014 3:29:18 PM PDT by Eva
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To: Eva

IGNORE


2 posted on 03/14/2014 3:29:51 PM PDT by Perdogg (Ted Cruz-Rand Paul 2016)
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To: Eva

Do not click any of the links in the email you received and delete the email.


3 posted on 03/14/2014 3:31:17 PM PDT by Justice
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To: Eva

ignore ignore ignore

Credit card companies will rarely ever contact you in this manner. The security models they rely on do not require you to download anything.

Delete and forget


4 posted on 03/14/2014 3:31:19 PM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: Eva

” Please download the attached file”

Scam.
Ignore it.


5 posted on 03/14/2014 3:32:05 PM PDT by Darksheare (Try my coffee, first one's free..... Even robots will kill for it!)
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To: Eva

Send me your card number and I can check this out.


6 posted on 03/14/2014 3:32:34 PM PDT by Tijeras_Slim
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To: Eva

it is not from American Express, it is a virus. Do not do anyhting except delete it.


7 posted on 03/14/2014 3:32:38 PM PDT by Secret Agent Man (Gone Galt; Not averse to Going Bronson.)
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To: Eva

8 posted on 03/14/2014 3:32:59 PM PDT by Yo-Yo (Is the /sarc tag really necessary?)
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To: Eva

Absolutely Not! American Express will never send you anything like that. If they contact you they’ll give you the information. “We’re calling about your card ending I 12345. Did you order flowers from a shop in Shanghai?” (That happened to me.) You say no, and they’ll say, “We’ll handle it.” They may or may not send you a new card.


9 posted on 03/14/2014 3:33:04 PM PDT by Gen.Blather
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To: Eva

Do not, under any circumstances, download that file.


10 posted on 03/14/2014 3:34:30 PM PDT by P-Marlowe (There can be no Victory without a fight and no battle without wounds)
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To: Eva

The email is legit. By the way, I am a Nigerian prince currently looking for an American friend who is willing to let me transfer my 5,000,000 USD to their bank account so I can safely flee my country. If you’re interested in helping me, please send me your bank account information in a PM.

Thanks!

~ Prince Niger of Nigeria


11 posted on 03/14/2014 3:34:31 PM PDT by Greetings_Puny_Humans (I mostly come out at night... mostly.)
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To: Eva

Glad you did not bite on the oldest trick in the book. No real company would ever ask for such by an email.

For some reason, most of the ones I get are pretending to be from my isp - Century Link.


12 posted on 03/14/2014 3:34:43 PM PDT by don-o (He will not share His glory and He will NOT be mocked! Blessed be the name of the Lord forever!)
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To: Eva

The grammatical errors (”you account”) and stilted English (”we had to believe”) are dead giveaways of phishing. Don’t click!!


13 posted on 03/14/2014 3:34:47 PM PDT by Menehune56 ("Let them hate so long as they fear" (Oderint Dum Metuant), Lucius Accius (170 BC - 86 BC))
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To: Eva

>Dear American Express Member

Real notices will at least address you by name.

This phish is absolutely rancid and very typical in content.


14 posted on 03/14/2014 3:35:58 PM PDT by UnbelievingScumOnTheOtherSide (HELL, NO! BE UNGOVERNABLE! --- ISLAM DELENDA EST)
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To: Eva

I would definately ignore......sometime tomorrow or the next day, call in an talk to an “agent” or “representative” to see if there is any real problem....


15 posted on 03/14/2014 3:36:17 PM PDT by cherry
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To: Eva
What do you think?

All your base are belong to us.

16 posted on 03/14/2014 3:38:27 PM PDT by MUDDOG
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To: Eva

Do NOT do anything from an email. Call American Express directly. That will answer all of your questions


17 posted on 03/14/2014 3:38:39 PM PDT by Nifster
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To: Eva

Only a fool would respond to an email.


18 posted on 03/14/2014 3:39:14 PM PDT by sagar
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To: Eva

They’re trying to get personal info out of you. IGNORE IT.


19 posted on 03/14/2014 3:39:48 PM PDT by Lizavetta
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To: Perdogg; Eva
that's correct...ignore, if anything is wrong, the campany may snailmail a warning..
or other (pre-arranged) method. I've had similar mssg.

20 posted on 03/14/2014 3:40:59 PM PDT by skinkinthegrass (The end move in politics is always to pick up a gun..0'Caligula / 0'Reid / 0'Pelosi)
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