The actual service guarantee states the company will only pay for expenses resulting from a defect in its service.
"It's just a bald warranty that offers nothing," said Robert Carey, one of Lane's attorneys.
Carey said the only way fraudulent activity could result from a defect on LifeLock's behalf was if the company failed to sign its customer up for a fraud alert or add its name to an opt-list. Even if that happened, Carey said, it would be difficult for a customer to prove it was LifeLock's fault.
does this mean no more ads on EIB radio and Paul Harvey?
I looked at their site after seeing a TV ad, and after looking at the "guarantee", I realized that it guaranteed nothing. Glad I wasn't the only one who took the time to read it.