[G. Stolyarov II]

This article is a good way to address and demolish the faulty zero-sum view of wealth; outsourcing of services to China does not sacrifice or reduce other services in the United States and the Western world. Rather, the new outsourced services are here to meet a *new* demand from Chinese immigrants to the West-- a demand only made possible by these immigrants' newly-gained economic prosperity. The immigrants created wealth through their own work-- which has created new opportunities for Chinese call center staff in China, since the immigrants can now afford to hire this staff to help them solve their problems. See Dr. Belew's blog at ZhongHuaRising

[newgeezer]

If we ever succeed in gaining independence from the Middle Eastern people who want us dead, we'll still be funding the efforts of the Far Eastern people who share that common goal.

[voletti]

Well, good luck to china then.
Scale economies don't quite woirk in services the way they do in manufg. Besides, bottom-up entrepreneurship and innovation is critical. Most of China's boomhas been driven by top down govt or FDI. It owuld be interesting to see how China adapts to the demands of service offshoring.

[Dixie Yooper]

What you call outsourcing, I call a bunch a foreigners waiting with baited breath to help us with our problems.

[MimirsWell]

1) There are not that many Chinese abroad that would necessitate such call-centers just to service one immigrant group. I think that argument is immature.
2) To service chinese in China, setting up call-centers is not called outsourcing. Not in an international perspective anyway.
3) What do I think? I think you're just one of those blind China lovers who wishes he was born Chinese. There are reasons why China is looking good for outsourcing but they have neither the service attitude nor the English skills and international exposure that Indians and Eastern Europeans have. Your arguments lack analysis and are sometimes plain immature.

You might argue that they are catching up (with all the vagabond high-school dropouts from the USA, UK and Canada going to teach English over there in China and of Chinese investment in educating their children in English). But by the time China catches up with its English, its costs would have rocketed and India would have increased its base of English speakers even further. By 2010, India will have more English speakers than the population of UK and USA put together. I think it will be too late for China on the outsourcing front.

We are not even discussing the Chinese attitude which lacks a service mentality completely.