I have no problem with cancellation fees. People go to a lot of trouble to prepare for your arrival, and then you cancel at the last minute?
She is nailing people 72 hours out.
Here is her policy.
CANCELATION POLICY:
Every reservation requires a valid credit card through RESY. Upon booking your reservation, you agree to our policy. You must cancel 72 hours prior to your reservation to avoid being charged. If you cancel within 48 hours, you will be charged full price and receive a $50 gift card per person.
SAME DAY CANCELLATIONS AND NO-SHOWS WILL BE CHARGED FULL PRICE WITH NO GIFT CARD. To avoid same-day charges, you have the option of picking up your food if you need to cancel at the last minute.