Posted on 08/14/2017 11:20:43 AM PDT by ontap
When I try to log on to my bank I get a message that Windows has quit working. I can log onto other sites with no problem. I can open Firefox and log in to my bank. This started Saturday!!! Help!!!
Just drive down to the ATM or go in the branch.
Shut your computer down and restart it.
You mean windows explorer? Don’t use it. Problem solved.
Oops
You mean windows internet explorer? Don’t use it. Problem solved.
Flush your cache.
Put in the following command on your computer search box
shutdown -r -t 05
The command above will reboot your computer and should flush your cache. If that does not work, in Firefox, go to “Help” tab at the top, left click on “Troubleshooting Information”, and left click “Refresh Firefox”.
Be sure to not restore previous sessions. Start fresh. You will have to reassign your home page, and go get your Add ons again like AdBlock Plus.
You can’t use IE anymore
Windows version?
Is it Firefox or some other browser that returns the message?
Is your bank website down for maintenance?
Help us help you. Give us more information to work with.
==
Try a reboot of the computer.
But ATMs destroy banking jobs according to the wun.
I rarely use ‘doze much now. Ubuntu is the OS workhorse for me. I use the Firefox browser and can’t complain.
Post your bank username and password and I'll give it a try.
As have many of the residents of Detroit, Philly, Newark, the South Side of Chicago, Atlanta, Cleveland, Cincinnati, and most of Los Angeles.
If your IE is too old/not patched, the bank may be refusing connections with it.
Your Firefox sounds solid, though.
They may be updating their system at the bank.
Call them..................
Like you ever could....................
Doz (in various forms) live in VBs on Linux.
I use them less and less as the days march on.
Hey buddy! DO NOT use that computer until you become familiar with how to secure it. Especially for banking! (Unless you have no money or credit, of course.:)
Step one: Update virus prog and run completely. See if it finds anything. Restart.
Step 2: Go to piriform.com and get Ccleaner. Update and run every day. (This is the front door)(First time run, it will find hundreds of tracking cookies and some malware) Press continue. Restart.
Step 3: go to superantispyware.com and get free trial. run, update and obey. Restart.
That MAY get you back on your feet again, but no guarantees.
You’re welcome! Restart.
Step 4: These are only the basics. Stop back in for more. Good Luck! More tips cost two dollars each. :)
I use IE for most everything. Tried an online order to Hobby Lobby last week, and it would not get past “shipping info”. After the HL people said everything was working on their end, I tried it on Microsoft Edge (which I hate, and use only very rarely), and I was able to get my order in.
One idea to try...
IE is obsolete. You have to go to Edge now.
What is your user name/password . . . I’ll see what I can do.
I really don't see a problem here. Given Mozilla's sometimes annoying adherence to HTML standards and security (also assuming you have some selective addons in place), IMO FIrefox is the preferred browser over IE.
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