They will claim otherwise and give you "proof" that you have been hacked which is all lies. I have salvage computers that they were let into via someone turning on remote desktop. But it's not easy or pretty (I often end up with broken drivers as I try to remove various infections).
...........very good info to know. I’m a self taught guy and can use them well as long as they work and no outsider rocks the boat. I did suspect BS when this happened and though I did call the number (it looked so authentic), and I did talk to someone (she sounded REAL), I did not give them CC info or let them take over my computer.
All I did was turn it off and unplug it until I could talk to my teckie!