Partial video. From what is visible the FA was doing the opposite of de-escalating.He was quick to rush at the passenger and just as quick to throw his hands up and start backing up. I wouldn’t want the guy on my plane, he can’t seem to handle tension and pressure.
Partial video. From what is visible the FA was doing the opposite of de-escalating.
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I agree. He may have been prodded, but it’s a big part of his job to de-escalate. But for all we know he was having a very bad day before this happened. Maybe he was sick the night before or was in a noisy hotel.
Dealing with grumpy passengers every day has got to get to a person every now and then.