We purchased an inexpensive Acer laptop for our daughter a few years ago. It was absolutely terrible. Incredibly, ridiculously slow WiFi internet access.
It’s in a corner of the basement somewhere. Now she has a Mac Air.
That was my second unpleasant experience with Acer. Never again.
Try the tip I posted on your Acer Laptop. It will cost nothing and just might make that Laptop useful again.