Posted on 01/27/2017 6:00:11 AM PST by Chickensoup
I want to have two backups. One for the office and one for home. The office backup is a little Toshiba, which does very well.
For the home backup I bought a Passport Ultra. I hooked it up to the machine to back up, using its own utilities and after 24 hours it had backed up less than 5%.
I talked on the phone with the nice man from India. He made a suggestion.
Another 24 hours. 5%.
I brought it to Staples techs. They decided that it was probably encrypting everything and that is why it is taking so long.
I said how do I turn off encryption.
They said I cannot.
I said then the product is useless.
They agreed.
Any thoughts on this?
Bump
That's where I was going too. Check it out, as per that link. Also, try a different USB port on the Acer Aspire, and check any settings through device manager and BIOS that might have USB ports set/limited to operating at USB 1.0 or 1.1 speeds.
Also, what back-up program are you using? Some have settings limiting the amount of CPU they'll use - see if there's such a setting and (assuming your running overnight), let it have 100%.
Is anything else running that would conflict with it? Have you tried to temporarily disable whatever anti-virus / anti-malware you're running?
I’m no expert on this, but my first thought is you need different, better backup software. I would never rely on that which either Windows or Western Digital provides. I’ve had good success with Macrium Reflect, published by Paramount Software UK. The software is reliable, reasonably priced, and their support is excellent. I never worry about data loss any more.
***** It’s probably just a defective drive. Take it back to where you got it. Demand they give you a new one.*****
I will try that.
Try this free programs. They copy and paste your files over to the other hard drive. No proprietary format.
I too have a external WD usb drive and went looking for software that works. WD does not.
Free File Sync and Real Time Sync
www.freefilesync.org
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